KRISTIN FAILLA

Review of Sunsplash Family Water Park

I have lived in cape coral a long time. I have eve...

I have lived in cape coral a long time. I have even worked at sunsplash for 2 years as a teenager and so has my oldest son.. I am very disappointed in the way things are being run and taken care of. #1 the life guards are constantly telling the kids what to not do even when they arent really doing anything at all. I understand the safety thing but these kids cant have fun at all when that's why we bring them there is to have fun. It seems like some life guards are playing cops. When the guards switch up stations some life guards are more strict than others. Some lifeguards dont tell kids not to run and some do. There were kids fighting in the lazy river to the point I had to tell them to stop and pull one kid off another. I reported to the life guard and she said "stop fighting" and did nothing! Even after the kid admitted he hit the other.
#2 even after all these years and a brand new kitchen there is STILL no organization in the kitchen! There were people standing around doing nothing while others were working doing EVERYTHING... and the food was terrible. The hotdogs were discolored .. the soda tasted funny and the fries were hard as if they were old and just terrible.
#3 the brand new pirate section in the kids area is already turning to trash. The flooring in the pool is tacky and there was blue stuck to my feet as if the bottom is dissolving. The stairs were loose and there were several things not working and broken . This place charges enough money to fix these things.
I spent a total of 92.00 and change and only stayed for 3 hours.
I dont think we will be returning anytime soon and I will also be sharing my experiences with friends. Our oceans are a mess and we thought this would be a great alternative.. we should have just went to new naples pool.
..i'm very very unhappy with the visit today.