Brittany Cei

Review of Executive Kia

Went in originally thinking I just needed air adde...

Went in originally thinking I just needed air added to my tires because the low pressure light came on and it was cold in the morning. When I got there a service guy named Todd I believe went out to take a look at my car and said the rear tire looked low so he took it in and was examining it. He also offered to do my oil change that I had scheduled for next week while I was there which was pretty awesome that I didn t have to come back another day. Turns out there was a screw in my tire and I needed a new tire. Todd went out of his way to help me and even worked out the cost to help me financially because I wasn t expecting to need a new tire. While I waited I also talked to a sales rep. He was nice also but Todd really went above and beyond. His customer service is excellent and he is knowledgeable as well. Definitely should promote him or pay him more or something lol. The other guy I ve dealt with in service is great too. But honestly way to go Todd. I did my previous lease/ service at executive dodge and the guy there was ehh and I feel like he was deceiving and trying to over charge me just because I m a girl and don t know much about cars. And the quality work there was definitely not as good. Kia deserves 5 stars 100%. And Todd as well. Thank you for having such great workers and for being so helpful.