We rented a newer town home, that didn't anything ...

We rented a newer town home, that didn't anything other than minor flaws and signs of use. Pictures were taken of any issue we found before we moved in and documented. I was a bit skeptical only because I had seen all of the negative reviews and for that reason I was extra cautious. We had nothing but an awesome experience. The one time that we needed to submit a work order, the issue was taken care of within 3 days. While we were tenants, we kept the house clean and organized, and simply did our best to be good stewards of the place that we were renting. When we moved out, we were meticulous in cleaning the place from top to bottom. We made sure to remind them of the photos that showed previous wear and tear and made note that we had not done any damage to the town home. As a result, we received our deposit back in full, along with a thank you letter for taking good care of our place. The staff was nothing but friendly throughout our entire stay and I have no complaints.

The only thing that I would offer as an area of improvement was to wash the exterior of the windows upstairs. Due to rules and regulations, we were not allowed to use a ladder in order to get up on the roof. Because the company never came to clean the exterior of the windows that we didn't have access to, they became very dirty over the time we were there.

I would encourage anyone looking to rent a place from rainbow property to do the same. Take pictures, use full disclosure, and most importantly, TAKE CARE OF THE PLACE YOU RENT.

Like I said, I can only share what our experience was, so take this as you will. That being said, I am confident that there would be much happier renters and better reviews if you take the time to care for the place you rent.