We purchased a resort day pass. I phoned prior to ...

We purchased a resort day pass. I phoned prior to arrival to ensure that would be social distancing and what the setup was for chairs. We understood that they were first come first serve but that they were separated. On arrival there was no valet which was included in the day pass. Went to main pool area expecting some sort of organization but there was nine. It was bedlam. Kids everywhere, piles of chairs - including personal ones. No distancing. Trying for the best we went to the adult-only pool as suggested by the front desk - only to find it closed at 4 p.m rather than 8!!We made one final attempt to salvage the day and went to the hot tub (outside temp 94f) only to find it was not working. Very much not worth the money nor the 25-minute trip it took for us to get there.