aaron herrera

Review of Fort Worth Audi

Do NOT use this dealer, use Audi Grapevine (same o...

Do NOT use this dealer, use Audi Grapevine (same owner but better people running the place) or use a reputable independent Audi mechanic (several in DFW). My Audi Q5 has been in their shop since September 21 and there is an additional delay because a technician broke a bolt. The work required called for 14 hours in the book but I guess I am not priority enough for them. I counted 60 Audis being dropped off for service within 3 hours. I think you should avoid getting an Audi...I tried to talk to management and Mr. Palenzuela was supposed to contact me by email, never happened.