John Penniman

Review of Shuttleport~Fort Lauderdale/Ho...

Got off the plane. Not one sign for rental cars. ...

Got off the plane. Not one sign for rental cars. Then after asking 2 different workers, we made our way outside to an area for rental car shuttle bus area. There were approx 100 people waiting for the bus. There were multiple canopies to wait under for the bus. However after waiting 20 minutes, we quickly found out they were only stopping at one of them. Spent another 20 minutes in another line. Busing sucked there. I ended up getting an Uber to get me rental building. Which cost an addition $13 after all the airport fees etc.
today when we returned our rental car there were no issues. Nice and smooth. But getting our rental car was a pain. Airport needs more signage and maybe tear down all the waiting canopies except for the one they stop at!