There was an RN here and I went up to her to try a...

There was an RN here and I went up to her to try and get ice for my mother and her first thing to say to me is "What do you want" I'm pretty sure that's not how your supposed to respond to someone whose loved one is ill. She said she would get someone to get it for her and it has now been 20 minutes since that everything is moving very slow which isn't good especially since my mom was throwing up some blood. This is one if the reasons why my grandmother almost died because of the lack of concern. The name of the RN is Bobbi from what I could see she tried to hide her name tag from me.