Food excellent but service shocking. Had to ask fo...

Food excellent but service shocking. Had to ask for a menu after 20 minutes and again ask vto order 30 minutes later. Food took 20 minutes to come. Used uncleared tables all around us when we arrived and still there when we left 90 minutes later. We asked for water and it was served in a mug even though glasses on the table and bottles on the bar. Not their usual standard. I go there often because of the consistent standard but this occasion was abysmal.