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Lisette Hemelaar

3 years ago

Without any correspondence, suddenly take out a su...

Without any correspondence, suddenly take out a subscription with Ziggo and charge it. In protest they say: "you should have objected". Well, with this one. Ultimately proved right and wrongly billed amounts returned, but remains strange.

They also suddenly transfer my contract for cooking gas to another supplier (without consultation) and terminate it suddenly after 10 months. Then I suddenly ran out of gas and only then found out that I had been transferred to another supplier. After contacting Duwo they said that indeed should not have happened ...

Now gas again with my old supplier, but I want to cancel that contract because Duwo has forced me to leave my home. However, contract is for three years and therefore I now have to pay a fine. Duwo, I'll send you a Tikkie.

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