Samuel Darko

Review of Acer America Corp.

If I could give less stars I would...

If I could give less stars I would...

Basically acer has taken 449.99 from my account from a mistake on their end on their own system. My bank has verified this transaction from acer has happened but I have been put through 10 loops, 5 holds, an email loop that told me to contact someone else after someone else told me to contact someone else.

Save your money, dont buy their cheap gaming laptops or laptops or products in general. Poor Customer service that is not on the people they hire but on the poor eco system and management. They developed a poor new system for their employees full of many bugs in their system after a migration.

Anyways back to the main point they charged my card have not returned my money, they cant find it in their system but my bank has verified that money was taken out and was taken by acer. They have led me on a massive loophole and instead of kindly handing me my money back after they countless proof it has been taken out they keep sending the poor employee back to tell me are you sure? WHEN I CLEARLY SEE -449.99 on my bank account statements and missing -449.99 dollars.