Abigail Spencer

Review of Indy Auto Man

I once again feel the need to update:

I once again feel the need to update:

My car overheated and died completely on 465 N just three/four months after purchasing from Indy Auto Man. The whole engine has to be replaced - estimated 5-6k. NEVER GO TO INDY AUTO MAN. Feel free to contact me and I ll let you know how I m feeling.

I feel the need to update this as the situation has escalated:
Not only did I have to replace all four tires within a few months of purchasing as they were nearly bald, I ve had to get the vehicle realigned. Auto shop said it was near dangerous. Few days later, the vehicle has overheated so bad I stop in at my auto shop again - the A/C compressor has caused the water pump to crack and leak and had to spend $400 just to fix the water pump. Now it s another $900 to get the A/C fixed. And the head gasket was cracked so another $700 or so. The mechanics let me know that the issue had progressed so far they did not feel comfortable letting me leave. I m out of words for how this whole transaction has made me feel. I m livid. Even the auto shop told me they weren t surprised when I told them where I bought it and told me more horror stories they ve heard. Be warned of Indy Auto Man.

I wish I could give no stars. Very unfriendly walking in the door, very rushed the whole time, and then it got great. Bought the vehicle the next day only to find out all of the liquids needed topped off, no notice of when an oil change is due, the entire electronics system needs rewired (was told by the sales associate a Jeep dealership did it for FREE - called and no they don t), tires already need replacing, and I had to spend $45 to put gas in it to get home because they gave it to me nearly on empty even after I complained about all of these things to Lisa the sales associate. I was told I had to bring in my banks checks on the Friday of the same week and say they could cash a personal check (my mother so generously provided since I don t have checks) if I do not. I brought the bank check 45 minutes prior to closing and was told the accounting/finance people had left for the day and couldn t get my moms personal check back but on Monday of the next week they would send me an email with a picture of the avoided check. Then it got even better. While in possession of both the bank and personal check, they cashed my moms check illegally. After discovering this, Indy Auto Man refused to deal with the situation and said they would write the check on the next Friday and mail it to her. Finally the bank decided to stop the whole process after my mom explained what happened. Absolutely worst experience I ve had with a dealership. Also, Lisa pushes for a review to be posted while waiting for the finance/accounting people to get everything together so the deal isn t even done. I told this to the man when signing all of the documents and he told me it s because she gets $20 per review. I had to sign a legal document stating I wouldn t write anything negative on social media without giving Indy Auto Man the opportunity to make it right. Well, they were given the opportunity and didn t do it. NEVER go here. I am halfway expecting a retaliation for a negative review. Would also like to point out the vehicle was falsely advertised and was told it just happens when they type the VIN # in.