B

The first day I was at this location with my wife,...

The first day I was at this location with my wife, we were treated courteously. I placed an order for a custom made bag and return to pick up the order a few days later. No problem.

Four days later, I return to pick up my order and was treated completely different. No line at the door, was asked to wait until I informed the doorman that I was picking up. Let me in, I waited. Then a mother and daughter rang the door bell and was let in immediately. There was no mentioning that they had to wait.

I was then greeted by a young lady and was asked to wait so that the person in charge of sales would complete my purchase. I was assisted by the lady and her attitude completely changed from helping the previous couple. She gave me the feeling she did not want to help me. I was polite and greeted her and thanked her.

I have been treated worse. I expect better customer service especially from a store like this. I may not wear very expensive clothes but I dress appropriately and treat others with respect.

If you can smile, grit your teeth and hope you can be treated the way every customer should be treated, sorry, you bettter be Parisian and not an Asian man. I would give the place 1 to 2 stars, but I got my order and the first visit makes up for the second visit.

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