When we arrived at 5pm the front desk clerk inform...

When we arrived at 5pm the front desk clerk informed us that they had no clean rooms even though we made the reservation far in advance. Once we checked in the room still had toothpaste splatter on the bathroom mirror and the floors were sticky. The bathroom also didnt have anything covering the bathroom window. Then when we woke up in the morning, the room had ZERO hot water. Still waiting on a refund for this horrible experience.