This hotel deserves its high rating. The waterpark...

This hotel deserves its high rating. The waterpark is the best of its kinds, the staff are excellent, underground parking is free, rooms and Hotel are clean, foods decent and location is great for the airport or Jaycee Slo Pitch Park.
We've stayed here many times but this was our first weekend stay and boy oh boy was it busy! They are currently having some pretty serious problems with their elevator. I hope the owners will repair or replace them as I feel just terrible for the staff. We came back from a walk and there was at least a dozen people waiting for the one very slow elevator car and the guests were not happy. The do have very nice stairwells - we chose to use the stairs even with two babies and a stroller, it's unfortunate the other able bodied guests don't see the stairs as an option but they dont which resulted in a lot of tension in the air and I imagine a long night dealing with unhappy guests.
If you are a grumpy traveller I would not recommend staying here on the weekend as it's a popular place - especially with families.
Families this is such a great hotel! And everything you need is here.
Thanks again Best Western Port O Call. Your staff are great.
Additional pro tip: the rooms that share a wall with the waterpark get very warm, humid and noisy. Air conditioner works just fine but if those conditions bother you ask for a room away from the water park.