J

Joshua Garcia

3 years ago

Excellent customer service! I bought a new bike fo...

Excellent customer service! I bought a new bike for my daughter and I couldn't be happier. 1st, the bike was a great deal, especially when they have been hard to come by during the COVID 19 pandemic. They were happy to answer all my questions on the phone and to make my life easy with the transaction. I needed adjustments to the bike and was helped out by Rachel. She was able to determine my issues, over the phone. She got me setup to bring the bike by, and the Mack Cycle team fixed it up in break-neck speed. This is why this place has been around for decades.

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