In the 20 years of having home insurance, this is ...

In the 20 years of having home insurance, this is by far the worst home insurance company. Please do not use them. I hope they will go out of business soon because unethical business practices will not last long without being exposed. Please do not waste your money and time with this company. I paid in full for the whole year(2020). They sent my agent a request for more information (it was not clear at all what they needed) and provided a cancellation date. I asked my agent to get me a quote from another home insurance company and I cancelled w/Lighthouse. Instead of sending me a check for the prepaid 10 months of this year, they recently sent me a payment request. I will report Lighthouse to the BBB if I do not get my refund. I have never seen anything like this before. Please shop around and do not use Lighthouse. They will take your money and cancel your home insurance.