On January 3rd I took my wife s vehicle in for an ...

On January 3rd I took my wife s vehicle in for an oil change and let me tell you I am not impressed by the way things are handled. Everyone seems to be on edge and paranoid. I had a valve cover leak and when I opened my hood at home there was no oil around the valve cover as if they cleaned it off and never told me. Not impressed. Somewhere up the line of management there is an issue. I will not be returning for services nor do I want to discuss my experience with Scott. Best of luck to Toyota hope you guys can figure your issues out. I would recommend a therapist for some of these employees.