mandi b

Review of The Boon Group

This company only takes your money. Had annual pre...

This company only takes your money. Had annual preventative visit & screenings done 7 months ago. Clinic submitted claim 4 times via electronic, email & paper....still 7 months later my annual preventative visit isn't paid. Now I'm being told they don't cover screnings for things such as cervical cancer or HPV!! I asked when claim would be paid & was informed to be patient & it was being processed. Customer service told me claims were high & with upcoming open enrollment that it was impossible to say when my claim would be paid. To think that I pay my monthly premiums for such horrible service. I have nothing positive to say about any service that the Boon Group provides.