I had some personal effects sent from Nadi through...

I had some personal effects sent from Nadi through William & Gosling. They never gave me specific address to where I should've picked up the parcel from. It had been in storage in Sydney freight terminal for 15 days. My sister went 3x to their office in Nadi to get information about where I needed to pick the stuff up...but they never gave the information. So everyday while it was in storage it was accumulating $50per hour fee not including custom fees. So it took them 15 days to disclose the storage address in Sydney. And you do the math. It's a very very bad service. I'm so disgusted with this service..it has caused me stress & disappointment.