On Sunday November 3 my family and I took our dad ...

On Sunday November 3 my family and I took our dad out for lunch, we were celebrating his 76 birthday. Val's Restaurant came to mind because I had celebrated with family there years prior for my sweet 16, I had happy memories and eagerly looked forward to their house dressing. But not long after being seated we came to realize that it's gone down in quality, the employees, while our waiter was attentive, they looked unhappy.

We had ordered 2 appetizers, my brother in law ordered the chili dish as a side to his main course. Not long after something fell onto our table and his chili bowl. I looked up and saw that the ceiling tile was soaked in water. It had landed on the table between us, on my brother in law's arm and the floor. My sister got up to let someone know and we were quickly moved to another table.

An older gentleman apologized, asked if we wanted to replace the chili, and assured us Val, the owner would be over shortly to speak with us. Our meals arrived promptly which was nice but Val never showed up. We saw her walking around us, not even looking in our direction. We sat for a little while, watching the ceiling bulge, water pouring onto the floor, eventually it collapsed completely.

Meanwhile my elderly father who was supposed to be enjoying a family lunch, was upset. My husband and I live up north and made the 4 hour drive as a surprise since it's very rare we are all together.

And then the bill came.

Total came to $142 and change. Nothing was taken off the bill, no discount, not even the chili that was ruined from the wet ceiling. Our water, Gabriel, was so helpful and we could tell he wanted to help and he did in any way he could. We over heard him ask the older gentleman if he should take anything off the bill but did not hear his reply.

We sat in astonishment, personally I felt bad because I had picked Val's based on the memory I had. I'm not saying we should of had the whole meal for free, but by the time we left Val never came over to us. We never recieved an apology to our faces except the one from the older gentleman who looked very overwhelmed. To say the least we were heartbroken.

And the best part was this, on our way out the door, in passing, the same older gentleman said"sorry about the leak!"

Needless to say we will not be back and if you are consering this establishment, my recommendation is to go elsewhere.