Been a loyal customer for 6.5 years, have moved tw...

Been a loyal customer for 6.5 years, have moved twice at a cost of $265 each time, paid it, didn't complain. I literally refereed two customers directly their way, whom got a 50% discount for 12 months whilst I continued to pay the full fee. Upon moving again I was INCORRECTLY offered zero cost to reconnect at the new premises and a substantial discount for the first 12 months. Upon iinet realizing their mistake they text ME so then I have to call them, several times, on hold for up to a hour in total, to be told that I will be slugged a $300 re-connection fee and no discount ongoing. Not good enough iinet. I am always polite to people on the phone and I coherently explained this to no avail. I never ask for much, I always pay my bills, on time, in full, and I thought that any telco would like to have more customers like me. Well you will not have me as a customer furthermore, neither will anyone else I can voice my opinion too. Thanks for nothing.