Hotel was horrendous. Only cater for Russian guest...

Hotel was horrendous. Only cater for Russian guests, you will be lucky to get a drink within half an hour as you will be left standing. Unless you start letting the waiters have it!! The rooms went finished and we had water coming through our light switches, air con didn't work. We paid extra for a separate room for our children but they ended up in our bed all holiday due to nothing working in their room! We told the thomas cook rep, she tried to get us moved. They just said they would sort it later, then when we went back later it was always the 'We don't understand' card. It went on like this for the whole week. Fights in the pools, glass everywhere. We had to wear swim shoes around the pools due to this. There was glass in the children's pool, the life guards constantly pulling it out of people's feet. Horrible hotel. We're going back to Antalaya but NEVER this hotel. Trip advisor refused to allow booking due to all the complaints, until it was sorted. It is now but people are still complaining about how they are treated due to being British. All flags at the hotel, but guess what...no British flag. Think on this before booking!!!