Rod Gilmour

Review of ISEC Edinburgh Airport

Bag drop check in self service is an absolute sham...

Bag drop check in self service is an absolute shambles. Doesn t make the customer experience any quicker or more pleasant. Quite the opposite, slower, prone to mistakes, staff are rude and pass-remarkable. In al likelihood it reduces cost and passengers have get the brunt.

For a national airport this place is an embarrassment.