Elena Roussak

Review of Southgate Volkswagen LP

I purchased a pre-owned Ford from this location in...

I purchased a pre-owned Ford from this location in January, 2020 and have nothing but positive things to say about my experience!

Pricing was extremely fair (I did my research prior) and each member of the team that I've encountered was accommodating and straight forward.

If you are looking for a knowledgeable, honest, and non-pushy person in sales to talk to - Mike Gaudet is your guy. He is a great listener and will address your questions and concerns without making you feel like 'he's in it to close a deal'. He didn't try to sway me towards looking at other cars, was a great listener when I was describing what I was looking for, and gave me his opinion without stating is as 'fact'. This was a big contrast to a recent experience while helping a relative buy a Subaru back in December...

Charissa in finance is another extremely personable and very experienced individual. With 10+ years in vehicle financing, she knew exactly what she was doing and was able to break everything down step-by-step and address each and every question I had with a more than satisfactory response.

Whether you are looking for a VW or not, I would strongly suggest this dealership.

Thanks team for turning my car-buying experience so positive from start to finish!

-Elena R