Scott K

Review of MRW Lawns, Inc.

Too busy to take care of their clients, unless you...

Too busy to take care of their clients, unless you purchase their entire package. For example, I paid $1,000 for a annual package of weed control. They came out several times in the beginning of season and sprayed. But then they stopped showing up so frequently, my weeds and crabgrass came back, and then they didn't show up until September to assess the impact. I expressed regret at spending the money. Specifically because they were not very responsive or timely in between treatments. They literally told me they were prioritizing clients who had purchased the weed AND seeding packages, and that they didn't have enough manpower to come out to all of their customers to assess progress etc, liking it to being Santa Claus visiting all the houses on Christmas.

So yeah...if you're looking for a "managed" package I'd look elsewhere. But if you just want someone to come out and indiscriminately dump treatment on your yard every 2 months, then they are fine.

I will say they were very nice. I just think they have too many clients and not enough trusted employees to reap what they sow. I even said that to the manager and he replied that they would rather have a couple really good employees with deep technical skillets than hire a bunch of summer help types. I get it, but there has to be something in between. But nice enough people and price was better than Blades of Green.