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Did not have a probably last time visiting what so...

Did not have a probably last time visiting what so ever. This time is a whole lot different. This place is seriously money hungry. I have never been so disappointed in a hotel. We made the reservation using our card weeks ago and last night during check in we thought we were using the same card. The front desk did not turn the card away or check to see if the names matched. We now have two separate charges onto our account for this hotel claiming we changed our card on file. If we did, we were unaware. The front desk did not notify us at the time of check in that we were doing so. We did not become aware of this situation until later the next day when we notice the second charge. So trying to save this vacation my husband and I decided that we should just cut our time short and check out early. We ended up talking to the manager. I asked to talk somewhere privately and he rudely said no that we could talk at the front desk. He told us checking out early that they'll just charge us all the nights we had reserved simply because it's passed check out time. This manager and his front desk employees were very rude and show no empathy or compassion. This will be our last time staying here. We will be taking our business elsewhere.

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