Kendra R

Review of First Coast No More Homeless P...

2 months ago I was recommended here as a low cost ...

2 months ago I was recommended here as a low cost emergency vet. I walked in and it was busy, which I understand. I came in around 230 and wasn't seen till about 630 leaving around 750. My dog had been very sick with symptoms I know could be very contagious to other dogs (he had signs of kennel cough which I know because Ive worked with dogs). Yet we waited and waited. We asked at one point how much longer it would be, as we were some of the last people in loby, and one of the vet techs admitted they missed him on the list. Long day things happen I get it, or tried to. None of the staff seemed apologetic to this fact. I finally go back and the doctor just didn't seem too concerned and not very attentive. No test were done besides his temperature taken and chest listened to. (My chief complaint was signs of a respiratory infection). She didn't seem to know what a lump on his face was (which later by a different vet was explained to be swelling from being sick). We left and ended up with antibiotics and told simply if he gets worse come back. That night his health continued to rapidly decline leading me to take him to another emergency vet because I certainly couldn't trust them.
The other vet took him back right away.
That vet actually did testing (blood test and chest xrays to be specific)and he had signs phenomena along with kennel cough with hospitalization needed. They confirmed he was highly contagious and needed to be quarantined till the illness left his system.
They may be low cost and that's appeasing but not worth it if you ask me.