Michael Jackson

Review of AMP Security

Amp was great the first month we had it. Then issu...

Amp was great the first month we had it. Then issues began to arise causing us to have to deal with technician support and customer service over the phone which is a joke. The service extended over the phone is done with no experience or training provided and all you get is attitude from the people. They schedule and charge you for having to send someone back to your house when there was items changed by customer service and tech support and then even the installer can t fix it. We have had items replaced and yet it still isn t correct. We are now at our 3 year mark and can t get to 5 yrs quick enough! We have emailed asking To be relieved of our contract and of course, that great customer service gives us no response. So fair warning... don t sign up on the 60 month basis.