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Attended NASCAR race events on Friday, July 31st. ...

Attended NASCAR race events on Friday, July 31st. Boring facility with little to no fan activities. Beware of new policy not allowing ticket holders to re-enter racetrack. We were told that if we left to return to our car, we had to purchase another ticket to re-enter track. The fan zone sucked, it had only two haulers selling merchandise, replaced with a Fanatic superstore with highly overpriced driver merchandise. Most concession stands were closed. The leader board is a joke, can only view top 6 positions. The fan screens were small and few, could not be seen from the France section of seating area. The track associates were not trained properly on track policies. Ticket windows at Gate 11 had no track event programs and only one window accepted credit cards. There was only one handicap accessible bathroom stall in the restroom that had well over 60 stalls and I found not one water fountain in the entire facility. Hardly any pot-a-johns in parking areas.

Tried to purchase seats for Sundays Sprint series race but was not allowed to purchase tickets in the section at entrance to pit road where we like to sit. Pocono raceway forces fans to purchase seats only in high priced France section until sold out. Then they open section by section in turns 1 & 3, ridiculous way to do business.

Will not be returning to the Pocono Raceway. Pocono should look to Dover Speedway for tips on how to treat and entertain fans.

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