My service light flashed and I knew it was time fo...

My service light flashed and I knew it was time for an oil change in my 2009 Toyota Camry Hybrid. So, I called Max at Dick Norris Palm Harbor. I have been dealing with Max for years and I generally like Dick Norris. The prices tend to be fair and the work is usually good even if your car is not one of the brands they sell.
On a side note John Bruno is an excellent guy and sales rep, the kind you enjoy doing business with.
This wasn't my best day there, my expectations of them was too high.
Max said come right in and they would take care of me.
I pulled in and one of the helpers came to my car, sat in it and looked puzzled. He didn't know how to start a push button Toyota Camry Hybrid.
I went out and helped him. He got his info and left. Then another guy came and also had no idea how to start or drive this car, so I went back out and helped him so he could pull it forward. I started getting a little concerned that 2 guys had no clue how to start a push button car and that a hybrid makes little to no noise.
Now a 3rd guy came out and was going to bring it to the mechanic and again he had no clue about a push button start nor a Camry hybrid. I also helped him and was now concerned.
I expressed this to Max and he said "don't worry they should know how to start and run it."
They finished it and a 4th helper was driving it back around to me and was also confused. I offered to help him, but he said he was learning.
I bega to lose it and suggested "he learn on his own car or a company car!"
I paid and started to leave wondering if perhaps I was expevting too much for Buick GMC dealer to know how to start, drive and do an oil change on a Toyota.
The service light flashed, damn, they didn't reset the thingamabob.
I pulled around and told Max. He got some guy to come out and while Max sat in my car this guy was reaching in through the drivers side window pussing my odometer button and telling Max what to do. After a few minutes they stopped and went inside.
OCD was setting in and I wasn't happy at the learning to drive my car and now this unprofessional attempt to reset the computer.
I went inside and asked if they knew how to reset it, as they had the last time and this obtuse tech pushed by me saying he just figured it out online. I asked him to stop, he kept going to my car and I said in a very stern voice to leave my car alone, dont touch it!
He paused, Max asked me to please don't do this...what?
I asked if they knew how to reset it or were they learning on my car?
The tech said he knew how and then just got in my car and did it.
He came back in and I tried to thank him and explain how OCD makes a person nervous, but he just interrupted me and said my car was ready. I tried again, but he just stood there holding the door open and repeated my car was ready.
He was dismissing me!
I was awestruck and inflamed that a business person felt they could "dismiss" a paying customer while they learned to repair a car.
I am aware I ask a lot by bringing a toyota to a buick GMC dealer for an oil change, I thought I could give them the business and get a good job done at the same time.
I set the bar in my mind too high for them!
I don't like being dismissed or feeling unappreciated when I am giving my money to a business.
This was not one of my better experiences there.