Chris Simonson

Review of Hotel Splendid Excelsior- Lago...

Speaking strictly about the bar outside of the hot...

Speaking strictly about the bar outside of the hotel. The place seems inviting and the prices fair; however, the staff was deplorable. After asking if and where we should be seated, the lady behind the bar hardly answered and tossed her hand to suggest we sit. After sitting and waiting to be helped for a good 10 minutes I signaled to a waiter that we would like to order. Not only did he make eye contact but his collegue also pointed out that we needed attention and he still ignored us. We waited a few minutes to see if he was just getting something for another table but instead we could see him standing by the bar. Needless to say we got up and left. Would not spend money at a place with staff this rude. Will not return.