Unbelievable Human

Review of OpenCompanies

Before we moved in, we were shown the exact apartm...

Before we moved in, we were shown the exact apartment we would rent according to them. Move in day comes around, and they give us keys to a totally different apartment and said there was a miscommunication. We also would put in maintenance requests and it would take WEEKS to get them to show up. Finally, upon moving out, they kept all of our security deposit saying that we messed up the carpet and sent a $500 charge to collections without informing us. We found out about the debt FROM the collection agency. When we asked for proof, they couldn't provide it. I think they did it in retribution for us breaking the lease early to ship for the military.

The apartments themselves are really nice though. If you can deal with sub-par management, losing your security deposit for unverified issues, etc, stay here because the buildings themselves are really pretty.