Matthew B

Review of Steel Roots

This company does not have their stuff together!! ...

This company does not have their stuff together!! Placed an order and could never get an estimated ship date. Then was finally told would ship by end of week and that never happened. After 5 weeks of waiting they finally just refunded my money. Customer service is non existent!

Since you wanted to make certain comments I will respond by saying after 2 weeks I messaged you and you informed me it would take up to 20 business days. After 25 business days you still had no answer on when it would ship and then refunded my purchase. I have all emails sent about this matter. Glad you are hiring people but its a little late for a lot of customers!