January 2021. My wife and I went back to what we t...

January 2021. My wife and I went back to what we thought was one of our favorite restaurants and it turned into a very bad night. We called ahead to sit in the back where seat 114 is where we like to sit with good social distance. The young man took us to a seat right next to a 7 or 8 year old girl not close to our normal seats. I told him the seat was unacceptable and to het Tina the manager who knows us. He said we would have to wait as I saw the table we wanted was empty. His name is Joseph and he was rude and arrogant. We saw our great server Kai to serve us and Tina did get us to the right table and server. The dinner came and was simply unbearable to eat. It was so salty we simply could not eat it. Finally Kai said and then Tina said they would redo. We had our interest as our taste buds could not handle dinner. Kai assured us it would not be on our bill. A few minutes later he came with the check and they refused to take the dinner portion off the bill. Here we are, a loyal customer, a great server, and a dinner that was inedible as well as the Manager we knew. I asked them to take our dinners to the kitchen and taste it. In all my years as a CEO of a company taking care of new or loyal customers is key to success. Our server was embarrassed and at aloos for words. Tina did not have the courtesy to come and explain why it was ok to have them cook a new meal but not understand we just wanted to pay for drinks and the appetizers but sure expected not to pay for a dinner we did not eat. This is shameful and would have shown a little class. What they accomplished is losing a loyal customer. We are truly disappointed. Howard and Sharon