They are the worst company ever and i was never hu...

They are the worst company ever and i was never humiliated like that in my life
their costumer care representative have no hand in any thing they just show sympathy to your situation then they promise you that they will send email to the responsible who never do any thing or interfere
then their managers who treats you like they are gods and you have to wait for 15 minutes online till they reply to you then when they reply they just tell that they will report your case to different department who never call you back and you will just have to wait

i already canceled my request with them hoping that ETISALAT will have a better service