Tyler teeples

Review of Stein Eriksen Lodge Deer Valle...

This was by far one of my most displeasing stays a...

This was by far one of my most displeasing stays at a resort. I don't see how this could possibly be 5 stars. The first night we arrived we ate dinner in the lounge. Our waiter came to our table once to take our order then once more to bring our check. Someone else brought our food and not once did we revive a refill on our drinks. We have a 10 month old baby with us that loves the water so we paid to "upgrade" to a room with a private hot tub on the deck. This was an enormous mistake. The first night people down in the lounge were so loud that they woke the baby up 3 times called front desk multiple times not much help. The next morning we were woke up at 6:30 the the wonderful sound of hammer drills and dump trucks due to the construction below our "upgraded room". We got ready for the day and took the kids to the pool. This was probably the only enjoyable part of our stay great pool and wonderful wait staff. Although all the food we ordered for lunch came out cold. We swam most the day and returned to our room around 3:30 and our room had not been cleaned yet. We called to see what happened and they said they forgot and would clean at turn down service that evening, but would be sure to clean eairlier the following day... we were checking out the following day! Our last night was worse then the first the "upgraded room" next to us also with a private hot tub was having a pool party till 1:00 am with extremely loud music and a girl that had the loudest voice I have ever heard. Again fighting to keep baby asleep we called the front desk they sent someone up, but this made them mad cause after that they took their party up a notch and the noise got louder. This was not a pleasant experience by any stretch of the imagination, and I surely hope this was an isolated incident cause I have stayed at a best western and had a better stay.