The front desk coordinator who answered the phone ...

The front desk coordinator who answered the phone was extremely abrupt and rude. When I asked about my wellness plan benefits, she immediately told me the neutering was expiring and I should try calling other clinics who can help me in time. She did get me squeezed in for later in the week. But when she called the next day when she called to confirm my appointment and gave me instructions about fasting, I responded that I had some additional questions and she kept up her scripted dialog and hung up the phone!!! She wasn't even listening to me. I have never had such a bad experience at a Bandfield clinic. The first clinic I went to in Lake Oswego was amazing. Arizona is the best. I regret taking my pet to this clinic, I should have just driven to Lake Oswego. Also, the vet assistant who met with us after our pet was discharged basically read all the after care information off a piece of paper. We did not feel confident taking him home with how poor quality checkout.