Yesterday we picked up the Pleasure-Way Class B mo...

Yesterday we picked up the Pleasure-Way Class B motor home from Carolina Coach and Marine that we ordered a few months ago. [Pleasure-Way makes relatively few motorhomes compared to other companies and waiting for a particular model is not uncommon.] Throughout that time, Matt Horniman, our salesperson, was pleasantly low-key [a real plus in our book], promptly responsive to our questions and communicated clearly.

We are newbies to RV's. Frank Garcia took us through a thorough orientation to the coach. [We'll have to use the manuals for care and maintenance of the Mercedes Sprinter chassis.] He was organized in his presentation and willing to stop frequency as questions arose. The orientation lasted about 2 hours; for more experienced RVer's it would be much shorter: he can adapt the level of the orientation to owners. He is pleasant, knowledgable and also a good communicator.

Before we left the dealership we stopped in at the small RV/Marine store on the premises. Mike the manager knows his stock and how to get what one might want that is not currently in stock. We found him a good source of information about which products best serve la particular purpose. He tried to find us a lower price on an expensive portable surge protector we wanted, but even so, gave us a discount when he couldn't. He also applied the 10% discount given to customers for 90 days after the purchase of their RV's from the dealership. Two items we wanted weren't in stock but we can pick them up around noon today. This works well for us because we spent our first night at a campground 20 mins from the dealership. We'll pick them up on our way back to Asheville.
Prices in the store are competitive with Walmart and Amazon for Camco items.

We will continue to use this dealership based on our very positive experience here.