Pogoplug / Cloud Engines used to provide a reasona...

Pogoplug / Cloud Engines used to provide a reasonable product / service with decent service. Unfortunately those days are long gone. This company is dead or dying. They no longer provide ANY service or support, via their own support system, twitter, facebook, or even by phone. The phone number listed is dead. I have lost all of my cloud storage files and have multiple support tickets and have received no response. The last updates to their twitter/facebook was in May, and you can see numerous angry messages to them asking for help and complaints about no support. I am paid up through another year, but am doubtful I will ever get my files back.