Jennifer campos

Review of Howard university hospital

If I could give 0 start I would! Worst customer se...

If I could give 0 start I would! Worst customer service ever! I had an appointment with my dad for physical therapy I did the appointment over the phone I request off from my job just to take my dad to this appointment for them to say it s no appointment for him. Then they say maybe is somewhere else, it s so unprofessional for me that I call exactly to their number n it was a waste of time on top of that the workers the front desk from orthopedic office and the front desk from assistant and cashier office are so helpless and so rude like if they are working for free! Show some sympathy at least. The lady from the cashier assistant was the worse want to give me attitude saying if there is no appointment then there is no appointment so what you think I will say we have an appointment to go waste my time and money? Instead she should look or do something because i call and if they don t do their job like they suppose to ITS NOT MY FAULT THSE PEOPLE IS VERY INCOMPETENT!