Zachary Cruz

Review of Gale Toyota

My experiences with the sales team for the 2 vehic...

My experiences with the sales team for the 2 vehicles I leased and purchased were both high pressure. I was bounced between sales reps and the sales manager with heavy pressure to make same day purchases. On many occasions, the service department provided misleading information or did not provide any explanation of services rendered (which is a standard question on their followup surveys). Many times I was left waiting for extended periods of time only to find out when I called for an update that my car's service had been finished hours prior and no one bothered to call me. If you don't do your research beforehand and prepare to be a firm negotiator, you will certainly be taken for a ride.