We moved out of the city recently. Protelec was in...

We moved out of the city recently. Protelec was informed over a month prior, regarding our move. The contract that the Sales Rep (Chris) signed with myself, was promised by Chris that I could terminate/or transfer the remaining contract to my new place, if I was moving or transfered. I knew at this time I would not be here for three years, and informed Chris, but still had to sign with a promise that arrangements would be made to cancel/transfer the remaining contract, when I moved. ( I was very weary as this is the first contract in over 20 + year s of having an alarm!)
When I moved our contract promise was not honoured, alarm could not be set up when I moved, which was also promised by another rep., (same company), weeks in advance, (now too busy?)
Weeks after move still no alarm! Protelec wants me to pay 1 1/2 years remaining on contract ( for no service, no transfer, no alarm). (OR) sign another contract (2 years), can t find out cost, and a new basic alarm for $800.00 + taxes, + ? (Basic alarm? Same Cost For Monitoring, For The Same service in country as city?)
Moving is a stressful enough time. Why is this company so hard to deal with, when trying to set up new service and have in place at new place? ( Many calls, wasted time, and still no satisfactory agreement in regards to contract, service, cost, or a basic low cost alarm).

* Beware Of This Company! *

-Poor Sales Representatives, Poor Customer Satisfaction. Not A Friendly Family Company, (That Was Claimed By Previous Sales Rep.), And False Promises. (Too Many Different People To Talk To, And Too Many Different Answers). No Scruples With This Company! They only want money, not interested in keeping or satisfying their customers. :( :( :(

****In response to the owner****

I think I explained myself quite clearly above! $800.00 + for a new alarm and a new 2 year contract. The only option given to me was the $800.00 alarm and a new two year contract! Why would I want that? Cost effective, transferring my contract, living here less than a year? This is what you wrote, but not what was offered to me and told to myself as my only option! :(