If you like listening to hold music for hours on e...

If you like listening to hold music for hours on end then this is the company for you! I presume the award they received was for the longest hold time. If you have managed to hold on for an hour and a half then the staff are friendly enough. I can t believe that in this day and age any company thinks that hold times that length are acceptable. As far as the broadband itself is concerned, one word, intermittent.