Tony Pitt

Review of Childs Hill Gymnastic club

It's a cinema, it shows good movies, but there is ...

It's a cinema, it shows good movies, but there is so much room for improvement in this place. Firstly the prices, obviously set by corporate so very little room for manoeuvre, but they are stupidly extortionate and can turn a good movie into a family holiday for 4 in Spain. The staff are so rude and unhelpful it's a joke. Customer service is not a priority, getting through the shift and making money is. There is no effort to help, very little mutual support from the 'team' and some of the language being used by the bored staff chatting is horrendous. Then there's the seating. Yes it's comfortable, yes it's staggered so everyone can see, but when you've been to the one in Cambridge where EVERY seat is a fully reclining leather armchair as standard, you can't help but feel bitter.