Review of Rendezvous Grand Hotel Auckland | Location was perfect. Centralized and close to the...

3 years ago

Location was perfect. Centralized and close to the...

Location was perfect. Centralized and close to the CBD area.

Let's talk about Hospitality:
Staff was always present and accommodating. Check-in receptionist was up to date with my checkout timings and reminded me how many nights I'm staying for, which is very helpful for someone who is forgetful like me. During checkout, I've asked for a weighing scale as suitcase was kinda heavy from all the shopping of manual honey and chocolates! They immediately prep a weighing scale and assisted with my bags. Super helpful. When waiting for my ride to arrive, they offered to carry my suitcase and asked if I needed a cab and you can basically have conversations with the staff while waiting. Friendly? Yes!

Now, Hotel Comfort:
I'm given 2 beds but a solo traveller so that was nice. Extra space is good. Bed is comfy, pillows soft and comfy too which made waking up in the morning difficult! Towels are fresh, white and clean. Housekeeping staff is friendly too. They will greet you good morning and when you're leaving, they wished me 'Thank you' which was a nice touch as I'm leaving their hospitality and not knowing when I'll be back.

Restaurants:
I only manage to have breakfast and it's a good spread of continental breakfast. Full house for sure. What makes a big difference is, I don't feel like I'm in a restaurant. I feel like I'm at home, having breakfast with friends. Staff will strike up conversations with you and ask how was your day and where you're from... That's a nice touch. Keep that up because having breakfast alone and no one to talk to can be quiet depressing and it makes food seems all not nice! LOL!

Finally, LOCATION:
Location, location, location.. That is what matters most. Since its close to the CBD area, you're pretty much walking distance to offices, shopping areas and eateries. You can easily walk like 5-10 minutes to get souvenirs and Manuka honey!

So overall, I am very happy with my stay as the experience was simple but a memorable one. Nice location, friendly and helpful staff and most of all comfort and convenience. Will definitely return to stay in the same hotel should I ever come back!