I called BMW Store on March 2 for a new tire and l...

I called BMW Store on March 2 for a new tire and left 2 messages and finally BMW Store called back and said they can get it next day for $130. The next day, Scott in parts said they needed my rim too. Then he called again and said they need both my rims. Why? Because Bridgestone needs them to measure the tread depth. Huh? I just want a new tire! So I jacked up the car at work and brought in both rims. Joe in customer service said they only needed one rim. This didn't sound right so I begged him to hold the second one. He refused. The next day, Scott said they need that second rim! So back again to drop it off. TWO WEEKS LATER (March 16) the tire comes in and they charged me $185, far above my quote and what everybody else sells it for. Oh and they screwed up my payment too and say a credit is coming. HORRIBLE EXPERIENCE.