Everything was phenomenal (with just one big catch...

Everything was phenomenal (with just one big catch). We took the black labyrinth tour and had an absolute blast. Tour guides were friendly and super fun. They did a great job building a fun atmosphere and were very attentive to the participants. The caves were simply incredible and can t be overstated. The pictures, however, were without exception HORRENDOUS. We saved for over a year to get to visit NZ and included this as part of our trip only to have mediocre memoirs of the caves. Roughly 75% of our pictures came out blurry and poor quality. We weren t allowed to bring our own cameras so we had no option but to pay NZD $35 for the handful that came out just alright.