Great quality and great customer service

Great quality and great customer service
I've been an L.L. Bean fan since I was in high school. Having bought lots of items over the years, from lights to clothes, to boots and sleeping bags, I've always been statisfied with my purchases.
However, this last visit, I finally returned something - a pair of boots that I've had for 3 or 4 years - for some reason, they always ended up bothering my left heel. So I brought them back, and they gave me a gift card for the last sale price of the boot (as I didn't have my receipt), no questions asked.
Can a consumer ask for anything more?
Friendly staff, a place to eat, a huge fish tank, fireplace - love this place!

Visited January 2017