Phillip Sanford

Review of Millennium Trust Company

Very lazy. Very slow. Antiquated and outdated.

Very lazy. Very slow. Antiquated and outdated.

Not unlike the majority of other negative reviews, Millennium Trust's customer service is deplorable. Something as simple as changing an address may take months - or not get done at all (in my own experience).

Whether it be via phone or email, contacting someone takes an act of congress. The only thing I can assume is this is just another complacent and lazy company whose business model worked 20 years ago, but now is being out-hustled by technologically superior competition offering online access, actual customer service, etc.