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Shirley Lizano

3 years ago

Pay attention to the reviews!! We decided to give ...

Pay attention to the reviews!! We decided to give them the benefit of the doubt and it cost us an entire security deposit along with a $500 non refundable pet fee. They don t loose and they do it because they can and suing them isn t worth the cost or time. Management company is ran by a den of thieves. Read your lease! Fees fees fees.
Their leases are 100% on their side.
We resided at a townhouse they managed for 2 years. They want you to pay rent but not live in there. Lord forbid you need maintenance. We were left without A/C an entire weekend during the summer months and with a baby!
During our 2 yrs we made ONE maintenance call and they couldn t even get that right. You call until you are blue in the face. Follow all their rules yet they find a way to screw you over.
We had the unit professionally cleaned with a verified business along with having the carpets professionally cleaned by top name company as we were directed to do so, only to be told the cleaning was not up to par for them. The house was left spotless, cabinets, floors, bathrooms, etc. We spent half our deposit in turning in a clean unit. We didn't realize that normal wear and tear is not a term they are familiar with. We took care of the unit as it was our home. They kept our entire deposit. We forgot a foldable chair and were charged $45 to remove it.
Every excuse favorable to them. If you are renting with this company just take your belongings and leave, trust and believe you will not get your deposit back no matter what you do. They tell you to follow some BS guidelines on how to ensure you get your deposit back. LIES. You can dispute until you are blue in the face, they are a bunch of thieves and the exact reason why there are tenants who screw over landlords because of treatment like this.
You do right and you still get screwed. Unprofessional beyond measure. These are facts and there are many many ex tenants like our family. LOOK ELSEWHERE!

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